Frequently Asked Questions

Please don't leave your pendant in high heat as the resin could soften. It will do perfectly well in most places, but don't leave it on your dashboard. 

Take your necklace off before entering water. 

To keep your pendant free of tarnish do the following: 

1. Put your necklace on after you've applied any lotions, oils, fragrance, or makeup. Ideally you should let lotions and fragrance have about 15 minutes to be absorbed before putting your necklace on. 

2. When you take it off, wipe the chain and bezel (the metal frame of the pendant) with the included polishing cloth. Then place the pendant in a cloth or plastic bag and store it in a jewelry box. 

3. If you notice any tarnish on your necklace, the included polishing cloth can be used to remove it. If needed, you can also use water and a drop of dish soap to clean the metal. 

4. The resin is very durable, but it can be scratched. The only way to remove scratches from resin is to use very fine grit sandpapers with water. You might consider contacting me and returning the pendant so that I can sand and refinish it for you. This service will not cost you anything other than the postage to send it to me. 

Yes! Contact me via email or Instagram if you would like to request something specific. The price will be the same as my other pendants unless there is something unusual requested, in which case I will quote you a price before beginning the pendant. 

The actual time to complete a pendant is typically about 6 hours, but those hours are not always consecutive. I can sometimes complete a pendant in a single day, but more often it takes several days. I try to make sure that custom orders are completed and shipped within one week.